Buffy SearchAI search · chat · recommendations

Your search bar is now an AI that sells.

Buffy Search replaces your Shopify store's basic search with an AI search bar that understands natural language and instantly surfaces the right products, and when shoppers want to talk, it holds a full conversation too.

Free plan available. No credit card required.Built for Shopify
yourbrand.com
AI
Understood asdark spotsunder $15brightening
2 ranked results
Vitamin C Brightening Serum, $6.99
Top Pick
98% match
Niacinamide Glow Serum, $7.49
Also Great
94% match
live in 5 min
The Problem

Your store is losing sales every day.

0%
Ad spend that doesn't convert. You're paying to bring them in, but no one's there to close.
0%
Never add to cart. They had questions, didn't get answers, and left.
0%
Leave after a bad search experience without buying anything.
0%
After-hours traffic. Most shopping happens when your team is offline.
What It Does

Search, chat, and sell. All in one.

Buffy Search is more than a search bar, it's a complete AI selling layer that works across every touchpoint on your store.

Natural Language Search

Shoppers type how they actually speak. “Light moisturiser for summer”, “gift for mom who loves skincare”, “something for sensitive skin”, Buffy understands all of it and returns perfect results.

Conversational Selling

Not just search, a full AI that can have multi-turn conversations, ask clarifying questions, and guide shoppers through their buying journey exactly like a great in-store assistant would.

Smart Recommendations

AI-powered upsells and cross-sells that actually make sense. Buffy understands what the shopper already looked at, what they asked about, and surfaces the most relevant companion products automatically.

Objection Handling

When shoppers hesitate, “is this safe for pregnancy?”, “will this work on dark skin?”, “is this worth the price?”, Buffy answers confidently using your product knowledge base and policies.

Speaks their language

Shoppers search in their own words and their own language. Buffy handles typos, synonyms, and natural phrasing, and supports multiple languages on higher plans.

Intent Analytics

See exactly what your shoppers are searching for, where they drop off, and which queries lead to purchases. A full analytics dashboard that turns search data into product and marketing insights.

Natural language search

Search that actually understands.

Shoppers type how they really think. Buffy reads the intent behind the words and instantly returns the right products, ranked by how well they match.

Buffy
Understood aslightweightsummer skinhydrating
Ranked results
Gel Moisturiser SPF 30
$34.99 · Best Seller
99% match
Aqua Light Day Cream
$28.00 · Also Great
94% match
Aloe Vera Daily Lotion
$19.99 · New Arrival
88% match
3 of 18 matching results
Conversational selling

And when they want to talk, Buffy sells

Search is just the start. Buffy can also hold a full conversation, answering follow-ups and objections, every response grounded in your live catalog, ranked by intent, and ready to convert.

Buffy
serum for sensitive skin under $15?
I found 3 in your catalog. The Vitamin C Brightening Serum is our top pick, gentle and great for fading dark spots.
$6.99
$7.49
$9.99
Sources: 3 products, 12 reviews, 1 ingredient guide
Grounded answer
Pulled from your live catalog. No hallucinations.
Smart ranking
Tuned by intent, stock, and margin.
Real-time recs
3 SKUs render in <300ms with live stock.
Source receipts
Every claim links back to a product or review.
How It Works

Live on your store in 3 steps.

01

Install from Shopify

Find Buffy Search in the Shopify App Store and install in one click. No developer needed. No code changes to your theme.

02

Customize to your brand

Set your brand voice, choose your colors, define which products to highlight. Buffy auto-trains on your full product catalog in minutes.

03

Go live and grow

Switch Buffy on and watch conversion rate, average order value, and time-on-site improve, usually within the first week.

By the numbers

Outcomes, not promises.

+0%
Avg order value lift
0%
Bounce on search pages
0 min
To go live
0×7
AI assistant
Pricing

Start free. Scale when ready.

Free
$0
/ forever

Everything you need to see Buffy in action on your store.

  • 100 conversations / month
  • 500 searches / month
  • 24×7 AI assistant
  • Auto-trained on your catalog
  • Basic analytics
Start for Free →
Starter
$49
/ mo

For growing brands getting serious about AI-powered search.

  • 500 conversations / month
  • 2,000 searches / month
  • Multi-language support
  • Brand voice customization
  • Full analytics dashboard
  • Email support
Start for Free →
most popular
Growth
$99
/ mo

The full Buffy experience for brands scaling their DTC revenue.

  • 1,500 conversations / month
  • 5,000 searches / month
  • AI upsell & cross-sell
  • Image search
  • Intent analytics
  • Lead capture widgets
  • Priority support
Start for Free →
Scale
$199
/ mo

For high-volume brands needing enterprise-grade AI search.

  • 4,000 conversations / month
  • 10,000 searches / month
  • Everything in Growth
  • Custom AI persona
  • API access
  • Dedicated account manager
  • SLA guarantee
Start for Free →
Compare

Buffy vs. legacy search

Capability
Buffy Search
Legacy search
Time to live
5 minutes
6–8 weeks of integration
Setup
Auto-trained on your catalog
Manual synonyms + rules files
Chat agent
Included, grounded in catalog
Bolt-on chatbot, hallucinations
Pricing
Free → $99/mo
$1,500/mo minimum
Engineering time
Zero
Quarterly maintenance
built for every team

One search bar. Every team wins.

ship it

Conversion that doesn't need a CRO consultant.

Founders · 5-min install

on point

The right SKU surfaces on every search.

Merchandisers · Smart recs

all clear

Pre-sale questions answered before they become tickets.

Support · Chat agent

What Our Customers Say

Results that speak for themselves.

Buffy changed how we sell online. Our shoppers now find exactly what they're looking for in seconds, and our average order value went up by 28% in the first month.

Maya R.
VP of Growth

The search bar alone changed our funnel. Customers ask natural questions and they get perfect answers. Bounce rate dropped 40% on search landing pages.

Chris M.
Founder

We went live in under 10 minutes. No dev involved, no complicated setup. The Shopify integration just works, and our conversion rate jumped almost immediately.

Dana K.
Head of Digital
Get Started

AI search live on your store in 5 minutes.

Install Buffy Search from the Shopify App Store. Free forever. No credit card needed.